At IRFC Finance Pvt Ltd, we aim to ensure a transparent repayment process.
Once a loan is disbursed into the customer’s bank account, it cannot be cancelled. Customers wishing to close the loan must follow the foreclosure process as per their loan agreement.
Loan processing fees are one-time charges and are non-refundable once the loan is sanctioned or disbursed.
In case of a technical error where a customer makes a duplicate EMI payment or pays an excess amount via the payment gateway, the excess amount will be refunded to the original payment source within 7–10 working days after verification.
For refund claims, please email contact@irfcfinance.in with the transaction reference number.